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Q What kind of certification does your factory have?
A There are BSCI and SGS.
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Q What is your after-sales service like?
A We support a refund policy, if there are any defective items or if you show us defective photos.
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Q Is there a specialized quality inspection departments?
A Yes, we have 3 inspectors to ensure that all orders are of high quality before shipment.
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Q How many employees are there in your company?
A About 150 people, 25 staff and 120 workers in total.
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Q How about your production capacity?
A It depends on the product you order. Hammock can make 4000-5000pcs per day, while regular tent can make 500-1000pcs per day.
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Q Where are you based?
A Our factory based in Wenzhou city, Zhejiang province, China.
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Q Is there a sample charge?
A Yes, but sample cost for bulk orders can be defective.
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Q What is the delivery time of the sample and first order?
A In general, sample time is 3-5 days, and the bulk order time is 30-35 days.
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Q What's the minimum order quantity?
A In general, the minimum order quantity is 200 pieces, but you can order less if we have it in stock.
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Q What kind of shipping term can you offer?
A Ext, FOB, FCR, etc., can all be provided according to your need.
